How to modify the Booking Statement

Learn how to change the final price or a line item of a booking

There are 2 ways to modify the statement of a booking:

  1. Add a Line Item: to use when you need to add a service or fee that wasn't initially included.
  2. Edit a Line Item: to use when you need to modify the amount of an existing line item, for example the rent amount.


How to add a line item


  1. Click on "Add Line Item
  2. In the Pop-Up, select the type of the line item you wish to add (for example "Upsell fee", "Linen fee" etc)
  3. Add a Description
  4. Add the Quantity and the Rate (for example, if you have a 20€ fee for a baby cot and the guest requested 2 baby cots, the quantity is 2 and the rate is 20€)
  5. Click on Save

The line item will be added to your statement and the Reservation total modified.

The modification is also shown in the Statement History tab.

Delete

Warning

Remember to modify the scheduled payment to include this extra amount or add a new payment line.



How to edit a line item

  1. Click on "Edit" next to the line item you wish to modify
  2. In the Pop-Up, enter the new amount
  3. Click on "Save"

The Line Item and the Reservation Total are modified.

You can see the modification in the Statement History as "Manual Adjustment"

Delete

Warning

Remember to modify the scheduled payment to include this extra amount or add a new payment line.






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